The following general terms and conditions (GTC) are part of all contracts (in written and electronic form) with the company Care my Brand, Pallavi Singh, Scheidlingsmühlenweg 61, 40591 Düsseldorf,caremybrand@gmail.com. Deviating business conditions of the customer are only effective if expressly and in writing acknowledged by “Care my Brand.” Any agreements deviating from or supplementing these general terms and conditions must be made in writing.
Offer
My offers are non-binding and subject to change. All prices are exclusive of the statutory 19% VAT.3.
Order Placement
Order placement must be in written form or via email. Orders from the client are accepted by “Care my Brand” through written order confirmation via email.
Payment Terms
Unless otherwise agreed, all orders must be paid in advance. In exceptional cases and after prior agreement, payment by invoice is possible. If payment deadlines are exceeded, I am entitled to charge default interest of 3% above the discount rate. The assertion of further default damages is not excluded.If the client (private individual) withdraws from the contract for reasons not attributable to me, 50% cancellation fees will apply. Cancellations can only be made within the order (but at most within one month). The right of withdrawal does not apply to individuals who are self-employed or work commercially. No right of withdrawal in B2B transactions according to § 14 BGB.Subsequent changes by the client and any resulting additional work or correction tasks will be charged at a rate of €80 net per hour.
Retention of Title
Delivered goods and all associated rights remain my property until full payment of the agreed price has been made.6.
Copyright
The copyright for published objects created by “Care my Brand” (websites, scripts, graphics) remains solely with “Care my Brand.” The client receives usage rights for the created objects upon full payment unless otherwise agreed.
Delivery Time
Delivery dates require agreement. The delivery time is interrupted for the duration of the client’s review of drafts. The interruption is calculated from the day the client is notified until the day their response is received. If the client requests changes to the order after placing it that affect the production time, the delivery time will be extended accordingly.In the case of delivery delays, the client is only entitled to exercise their statutory rights after a reasonable grace period of at least two weeks has been set.8.
Corrections / Acceptance / Complaints
Corrections and changes are included in each price with three correction rounds. Each additional correction round may be charged to the client at a rate of €80 net per hour after prior agreement.Change requests must be in writing, summarized in a document or via email. Oral or phone requests for changes will not be accepted.Acceptance occurs in writing through a release note. If no detailed written complaint is received within 14 days after the project results are handed over, the delivered project results are considered accepted.Once a design is accepted, the order is considered complete. Any complaints must occur immediately upon receipt of the design services. Later change requests will be charged at a rate of €80 net per hour after prior agreement.Vacation periods do not interrupt these regulations and must be announced in advance by both parties. A notice period of two weeks is considered timely. If you are understandably dissatisfied, we can also negotiate a refund in individual cases, minus a cancellation fee. A refund will not be granted if the client only wants to try things out and ultimately withdraws the order due to indecision from the start.9.
Liability Exclusions
The contractor assumes no liability for the content of the materials provided to me. It is assumed that the client has carefully checked the provided materials for their content accuracy.
Content of Websites
The client bears full responsibility and liability for the content of their websites and its accuracy. This particularly applies to content that violates competition and copyright law or good morals, as well as content in the imprint and privacy policy. “Care my Brand” assumes no liability for the accuracy of the imprint and privacy policy. Similarly, I assume no liability or compensation for damages and consequential damages resulting from false statements on the websites or any other publications created by me for our business partners. Hereby, I exempt myself from any obligation to review the content of the publications created by me regarding their accuracy. “Care my Brand” is not liable for any unachieved expected profits from the websites created by me.
